curl --request POST \
  --url https://{domain}/wp-json/sagescreen/v1/intake/set-ticket \
  --header 'Content-Type: application/json' \
  --header 'X-API-Key: <api-key>' \
  --data '
{
  "intake_item_id": 4821,
  "ticket_id": "TKT-00312",
  "ticket_url": "https://support.sagescreen.com/tickets/312"
}
'

{
  "success": true,
  "data": {
    "intake_item_id": 4821,
    "ticket_id": "TKT-00312",
    "ticket_url": "https://support.sagescreen.com/tickets/312",
    "status": "intake_escalated",
    "new_owner_id": 5
  }
}